Privacy Policy

Holden Timeless Beauty (“HTB,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, in-office interactions, and related services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Appointment details
  • Medical and treatment-related information (when provided voluntarily or during care)

Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on our website

This information helps us improve our services, website functionality, and patient experience.

How We Use Your Information

We use collected information to:

  • Schedule and manage appointments
  • Communicate with you about services, updates, or inquiries
  • Provide personalized care and treatment recommendations
  • Improve our website, services, and offerings
  • Comply with legal, regulatory, and medical record-keeping requirements

We do not sell, rent, or trade your personal information.

Medical Information & HIPAA

Any protected health information (PHI) collected by Holden Timeless Beauty is handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Medical information is used solely for treatment, payment, healthcare operations, and patient care coordination.

Text Messages & Email Communications

If you provide your phone number or email address, you may receive communications related to:

  • Appointment confirmations or reminders
  • Treatment follow-ups
  • Practice updates or relevant educational information

You may opt out of non-essential communications at any time by following the instructions included in the message or contacting us directly.

Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Cookies help us understand how visitors interact with our site so we can improve performance and content. You can adjust your browser settings to disable cookies if you prefer, though some site features may not function properly.

Sharing of Information

We may share your information only when necessary and appropriate, including:

  • With trusted third-party service providers who assist in operating our website or managing communications
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of Holden Timeless Beauty, our patients, or others

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, we are committed to maintaining industry-standard safeguards to protect your data.

Your Rights & Choices

You have the right to:

  • Request access to or correction of your personal information
  • Request limitations on how your information is used or shared
  • Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Holden Timeless Beauty is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.